Civic AI Program

The Civic AI Program is powered by Microsoft ELEVATE and implemented by Phambano Technology Development Centre NPC. The courses are designed to empower South African nonprofit organisations (NPOs) by enabling them to utilize AI and digital tools at no cost

Our platform offers a range of digital learning resources that equip individuals with the essential skills needed in today’s fast-paced world. Learners can acquire practical knowledge through engaging modules and hands-on experiences, covering everything from basic digital literacy to advanced technology training.
 
With over 290,000 registered NPOs in South Africa, many struggle with digital transformation. The Civic AI Program tackles these challenges by:

Boosting Efficiency: Automating routine tasks, allowing organisations to concentrate on their core missions.

Enhancing Outreach: Leveraging data insights to better connect with beneficiaries. 

Increasing Funding: Offering tools to help attract potential donors. 

Strengthening Governance: Providing training in cybersecurity and data ethics. 

Building Digital Skills: Fostering digital and AI literacy within the sector. 

Sign up for FREE learning pathways and short modules today: Click Here

About Microsoft Elevate: 

Microsoft Elevate is committed to providing education, nonprofit, and workforce organisations with technology solutions, skills, and insights necessary for thriving in the AI economy. This initiative ensures that people remain at the heart of AI innovation. As AI transforms our work, lives, and learning, Microsoft Elevate combines our solutions, expertise, research, and philanthropic investments to empower education, nonprofit, and workforce partners with AI capabilities. With over $4 billion allocated in cash and technology over five years, and a goal to credential 20 million learners in the next two years, Microsoft Elevate supports K–12 schools, community colleges, nonprofits, NGOs/IGOs, and government agencies, driving the AI economy. 

Short modules and Learning paths

AI Fluency:

  • AI Basics
  • Generative AI
  • Internet Search and beyond
  • Responsible AI
  • Boost Your productivity with Copilot
  • AI for all

AI for Trainers:

  • Introduction to Artificial Intelligence
  • Introduction to Generative AI
  • An AI Toolbox for Trainers
  • Responsible Use of AI in Education
  • Introduction to generative AI for trainers

Beginner Courses:

  • Copilot for Project Management
  • Craft effective prompts for Microsoft 365 Copilot
  • Nonprofit Management Foundations
  • Explore the core capabilities of Microsoft Dynamics 365 customer engagement apps
  • Get started with Fundraising and Engagement in Microsoft for Nonprofits
  • Artificial Intelligence for Marketing
  • Social Media Monitoring: Strategies and Skills
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Prepare and visualize data with Microsoft Power BI
  • Using Power BI with Excel
  • Digital Transformation for Leaders in the AI Era
  • Discover AI for leaders in nonprofit

Intermediate Courses:

  • AI Essentials for Project Managers
  • Copilot for Project Management: Building an AI-Powered Budget Tracker and Forecaster with Copilot
  • Manage and engage with volunteers in Microsoft for Nonprofits
  • Work with Knowledge Management Solutions in Dynamics 365 Customer Service
  • Manage nonprofit fundraising and engagement with Microsoft for Nonprofits
  • Generative AI in Public Relations
  • Create Power Platform solutions with AI and Copilot
  • Implement AI models with Microsoft Power Platform AI Builder
  • Identity and Access Administrator Career Path
  • Power BI Essential Training
  • Power BI: Integrating AI
  • AI for Organizational Leaders by Microsoft and LinkedIn
  • Project Leadership in the Age of AI

Associate Courses:

  • Leveraging Generative AI for Project Management
  • Streamline nonprofit program management with Microsoft Copilot
  • Microsoft Power Automate Essential Training
  • Volunteer Management and Volunteer Engagement Guided Tour
  • Data Visualization: Storytelling
  • MD-102 Explore endpoint management
  • AI Governance Framework for Nonprofits
  • Model data with Power BI
  • Ethics in the Age of Generative AI

Additional Courses:

  • Microsoft Nonprofit Events
  • Using Copilot in Nonprofit
  • Preparing to use AI: How business leaders can build a foundation for AI success
  • Microsoft for Nonprofits documentation
  • Introduction to AI Skills for Nonprofits
  • Introduction to AI in Azure
  • Generative AI and Ethics – the Urgency of Now
  •  Accelerate your AI journey with our Copilot Success Kit
  • Career Essentials in Generative AI by Microsoft and LinkedIn

Digital Skills:

  • Digital Literacy: Work with Computers
  • Digital Literacy: Access information online
  • Digital Literacy: Communicate online
  • Digital Literacy: Participate safely and responsibly online
  • Digital Literacy: Create Digital Content
  • Digital Literacy: Collaborate and manage content digitally

Microsoft 365 App Training:

  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Planner
  • Teams
  • OneDrive / SharePoint.

Microsoft Copilot for Productivity:

  • Microsoft Copilot for Productivity by Microsoft and LinkedIn

After completing a module, individuals will earn a badge. To obtain a certificate, participants must complete all the modules related to AI fluency.
For any queries or more information, please send an email to: info@phambano.org.za